Terms of service
Brand: LUZLANE
Company: Delhites Trading
By accessing and using this website (www.luzlane.com), you agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site including browsers, customers, and merchants.
1. Overview
LUZLANE, operated by Delhites Trading, provides Lightings Products & accessories for online purchase across India. By placing an order through our website, you agree to the terms stated here.
2. Product Information
We strive to ensure all product descriptions, images, pricing, and availability are accurate. However:
-
Colors may slightly vary due to screen resolution.
-
All dimensions are approximate and provided for guidance.
We reserve the right to update or modify product information at any time without prior notice.
3. Pricing & Payments
-
All prices are listed in INR (₹) and inclusive of applicable GST.
-
We accept prepaid payments via credit/debit cards, UPI, wallets, and net banking.
-
Cash on Delivery (COD) is available for select pin codes and may incur an additional fee.
4. Order Confirmation & Cancellation
-
Order confirmation is sent via email/SMS after successful payment.
-
We reserve the right to refuse or cancel any order due to:
-
Suspected fraud
-
Incorrect pricing
-
Unavailable stock
-
-
Orders once dispatched cannot be cancelled.
5. Shipping & Delivery
-
Shipping is available only within India.
-
Orders are typically processed within 1–2 business days and delivered within 2–7 business days.
-
For full details, please refer to our [Shipping Policy].
7. Returns & Refunds
-
Returns are accepted only under specific conditions (damaged, defective, wrong item).
-
Return requests must be made within 7 days of delivery.
-
For complete return terms, refer to our [Return & Refund Policy].
8. Intellectual Property
All content on this website—including images, logos, product descriptions, and designs—is the property of LUZLANE / Delhites Trading and protected under copyright law. Unauthorized use is strictly prohibited.
9. Limitation of Liability
LUZLANE shall not be liable for:
-
Any direct, indirect, incidental, or consequential damages from using or inability to use our services.
-
Delays or failures due to third-party services (e.g., couriers, payment gateways).
10. User Conduct
You agree not to:
-
Use the website for illegal or unauthorized purposes.
-
Upload viruses, spam, or harmful content.
-
Attempt to gain unauthorized access to our systems.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of the site after changes constitutes acceptance of the new terms.
12. Governing Law
These terms are governed by and construed under the laws of India. Any disputes will be subject to the jurisdiction of courts in Delhi, India.
📞 Contact Us
For questions regarding our Terms of Service, please contact:
-
Email: support@luzlane.com
-
Phone: 011-4660640